Personal space Content tree Smart links not working for other Confluence pages

[Mark Mac Donnell]

I have a series of Smart links in the content tree of my personal space which link to my company's Confluence pages. I use this as a sort of index, and also use it to create Quick Fix tools that collocate related materials that are dispersed across Confluence Spaces.

Until recently, this all worked fine. Now, however, when I click the Content Tree Smart Links I am presented with the iFramely "not logged in" page, not the content. Kind of funny since, by being in my personal space I must be logged into the company space.

Other smart links and iframes are not affected. This is only the content tree. Is there a setting or work-around I'm missing? 

[Mia Tamm - Simple Table for Confluence · Accepted solution]

Hi @Mark Mac Donnell ,

This looks like a recent change in how Smart Links inside the Content Tree handle authentication. The “not logged in” message usually means the link is being treated as an embed (via iFramely), not as a direct Confluence link.

One quick check: if you paste the same link directly on a page (outside the Content Tree), does it open normally? If yes, then it’s specific to how the Content Tree macro renders Smart Links, and not something you can fix with a setting.

At this point it may be a bug or a limitation that appeared recently — I’d suggest raising a ticket with Atlassian Support so they can confirm if it’s expected behavior or an issue.

— Mia Tamm from Simpleasyty

[Mark Mac Donnell]

Thanks for the answer, Mia.

One quick check: if you paste the same link directly on a page (outside the Content Tree), does it open normally?

You are correct. If pasted into a page, or an iframe, the url works normally. This this is the case on my personal space as well as regular company pages.

Unless someone else has any ideas, I guess I'm into bug report mode now. 

EDIT: As a side note, it'd be nice if there was a "migrate to bug" button on these questions. It would make things that bit easier...

[Mia Tamm - Simple Table for Confluence]

Glad that quick check helped confirm it, @Mark Mac Donnell In that case, it definitely points to how the Content Tree macro handles Smart Links differently, rather than the links themselves.

Raising it to Atlassian Support sounds like the right next step — they’ll be able to say if it’s a regression or a limitation. Hopefully it’s something they can smooth out, since consistency with Smart Links across macros would make things much clearer.

— Mia Tamm from Simpleasyty

[Mark Mac Donnell]

I have posted a bug report here. Let's hope they look into it soon.

[Tomislav Tobijas]

Hey @Mark Mac Donnell ,

Just to check—which content are you trying to display by using Smart Link? Is it some Atlassian content within the site where you have access, or is it some third-party data?

...which link to my company's Confluence pages.

I mean, this probably answers the question above, but I just wanted to be sure.

Also, the main question in this case would be, are we talking about different sites or the same one?

Sometimes, a browser contains some cached data, so you might want to try checking the same thing via an incognito window or maybe even a different browser.

Cheers,
Tobi

[Mark Mac Donnell]

Hey Tomislav.

It's all in the same package as such. My personal space is with the company, and the company I refer to is the one I'm with. I also tested this in incognito to verify the cookies, and I get the same experience.