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BAckup Export in Confluece not works. Timeout BAd Gateway

Ralf Thmas
Contributor
October 20, 2021

Hello,

 

if  i want Backup. i get always an Timeout

 

Screenshot 2021-10-20 120404.jpg

1 answer

0 votes
Kishan Sharma
Community Champion
October 20, 2021

Hi @Ralf Thmas 

If you repeatedly experience timeout errors, try creating the export directly from the server. This will speed up the process and prevent timeouts.

 For example, use this URL:  http://localhost:8090/confluence/admin/backup.action . directly from your server.

Also refer this thread for a helpful answer.

Ralf Thmas
Contributor
October 20, 2021

in sandbox i copied sever with more ram . But if i click on Backup nothing is happen !

Kishan Sharma
Community Champion
October 21, 2021

Do you see any errors in application logs ? 

Ralf Thmas
Contributor
October 22, 2021

i upgraded to 7.13 than Backup works !

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Kishan Sharma
Community Champion
October 22, 2021

Great, that's quite strange though, but glad that you were able to resolve it by upgrading confluence.

Jobin Jose March 25, 2022

@Kishan Sharma How can I trigger this url  in a Linux VM where no GUI is present.

Kishan Sharma
Community Champion
March 27, 2022

Hi @Jobin Jose 

There is already a suggestion raised with Atlassian - Add REST API endpoint for generating space exports 

Although deprecated, you may still use the RPC-API to export the entire Space, you will find some examples/workarounds on the suggestion.

Jobin Jose March 27, 2022

@Kishan Sharma Thanks for your response. Looks like when you export a space, the .zip file is placed at Confluence the \local-home\temp\ folder. We can copy the backup from the node directly.

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Ralf Thmas
Contributor
March 27, 2022

Hello our 7.13 cradhed. I am again on 6.15.4 and not works.

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