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Cannot use search fucntion

omorobot December 10, 2020

I have been using search in confluence so far no problem and all of sudden I see below image when trying to search pages. 

I tried to remove contents in index and journal folder under confluence home directory. and rebuild the search index but did not solve the problem.

image.png

What else can I try to solve this issue?

1 answer

0 votes
Nic Brough -Adaptavist-
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December 10, 2020

What does the log say the problem is?

omorobot December 10, 2020

which log should I check? 

There are just too many items in the log files.

omorobot December 10, 2020

2020-12-10 20:31:58,945 INFO [Caesium-1-3] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation complete for directory [ 34144257 ] in [ 62ms ]

 

This is what just added after trying to search with keyword.

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 10, 2020

The application log should be <confluence home directory>/log/atlassian-confluence.log

I would not expect search errors to be logged anywhere else, despite the piles of disparate logs the app seems to want to create

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DEPLOYMENT TYPE
SERVER
VERSION
7.9.0
TAGS
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