Confluence WIKI no longer updating user activity

[kdickason]

Up until 2 weeks ago, using Confluence WIKI, when a User added or modified content, they could see a log of the changes they made under their Profile option (at the upper right under the user icon) or under All Updates on the WIKI dashboard.  The log of this user activity has stopped.  The Space Activity is still being updated (under Space Tools->Activity).  Can someone advise why a user's activity is no longer being shown under their Profile option?

[Fabienne Gerhard]

Hi @kdickason 

do you mean the point 'Recently worked on' is missing in the menu under Profile?

Which version are you using? Are you using any kind of themes of plugins to configure your appearance? 

[kdickason]

Version 5.6.6 (very old, I know). In this version, under the User icon at the upper right, when I select Profile, I have the option: Recently Viewed--which is working, but I do not have the option Recently Worked On.  If I select the option Profile, I get a screen that shows Activity.  Usually I see the things I've recently changed, but this list is not being updated any longer.  In the attached example, I set up an account and made several changes to pages but this is not being recorded--see screen cap:

[Fabienne Gerhard]

Hi @kdickason 

hmm this is a really interesting behaviour as you mentioned it just disappeared 

I found several reasons for the blank output for example the usage of IE
I would first of all clear the cache of plugins to get it back in sync.

Anyway that does not explain the disappearance of the button in your profile. Did you talk to your admin colleagues? Did they do any changes or an update - any new plugins installed?

[kdickason]

Thank you so much for your help!!!  This is getting even weirder, though, because now the Activity seems to be working again.  We definitely aren't using IE, but I will clear the cache for good measure.  Thank you again.

[kdickason]

We are seeing activity with what appears to be several hours delay...

[Fabienne Gerhard]

Hi @kdickason 

that is really weird - any updates about settings that were made or updates?

Please keep me updated what happened after cache clear because I found this super interesting 👍

[kdickason]

It just started updating on it's own... looks like the delay is gone. I have no other details, we didn't change anything. Sorry I can't be of more help!