Confluence export space requires security token

[Ash]

Hi All,

We get this message while exporting single space from Confluence server 6.14.3 connected to MYSQL 5.7.

Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

Unchecked compress http response, xsrf protection adding comments and increased confluence time out to 180

[Daniel Wong]

Hi Ash,

(Based on your last comment) Just confirming you've tried following this KB - https://confluence.atlassian.com/confkb/exporting-a-page-in-confluence-results-in-your-request-could-not-be-processed-because-a-required-security-token-was-not-present-in-the-request-error-794370691.html

Otherwise, is your Confluence behind a reverse proxy? You can try increasing the timeout of your reverse proxy.

An alternative is to try disabling Websudo temporarily to see if space export works: https://confluence.atlassian.com/doc/configuring-secure-administrator-sessions-218269595.html

[Ash]

Thanks for your reply.  We are not behind reverse proxy. I already tested with the first option and configured XSRF protection as well.

Still no luck :-(

[Daniel Wong]

Just to test a few different things:

• Can you try clearing your browser cache and then trying the export again?
• Failing that, can you try a different browser that has never accessed Confluence before to see if that works?
• If that does't work either, can you try exporting only a subset of pages instead of the whole space?

If the space is too large then it's possible a timeout is causing this issue.