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Disable create jira issue from Confluence

Guillaume Bourelly June 23, 2020

Hi,

I followed the kb "How to Disable the Create JIRA Issue Functionality in Confluence" but I don't have the button "Disable".
Any idea?

Thanks

Guillaume

Confluence server 7.2.2
image.png

2 answers

0 votes
Sachin
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June 23, 2020

Hey, what happens when you click on + symbol and expand the 9 modules? Can you disable those modules?

Optimisateur June 24, 2020

Hey,

Same, I can't. 

I have the message "Module cannot be modified".image.png

Sachin
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June 24, 2020

That's interesting, I am not sure why it won't let you disable the modules. Can you disable an other system apps ? or is this the only one that you are having troubles with? If you are on cloud I would understand, but on server you shouldn't have any problem disabling these apps. I can't see the same behavior as you and I am on confluence 6.13.7v. 

Optimisateur June 24, 2020

Yes I can disable other system app.
But, it's not the only one that I can't.
Example: Confluence Custom Favicon Plugin

Sachin
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June 24, 2020

That's strange, you can take a look at this KB . But, I would reach out to atlassian support and get some help, before making any changes on your production server. 

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