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Failure of PDF export

Deleted user November 15, 2022

Received the Exporting PDF error with document that I've been exporting for a long time. 

 

"An error occurred while exporting your content to PDF...."

 

It seems that the recent Confluence update has caused the problem.  Possibly related to the date format? 

 

Again, this is a document I've successfully exported for a long time, and it just started failing.

3 answers

1 accepted

1 vote
Answer accepted
Brant Schroeder
Community Champion
November 15, 2022

@[deleted] Welcome to the Atlassian community

What are you seeing in the Confluence logs?  The logs will help you pinpoint the actual issue.  Can you check the logs and post what you are seeing there? 

Deleted user November 15, 2022

It was some change to the scrolling with our upgraded version of Confluence. We were able to correct it.

Manolis Sergiadis
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November 24, 2022

Hello, we are having the same issue. We have added a font in order to have Greek in the PDF export but all of a sudden it stopped working. We tried adding another font but it didn't make any difference. Any ideas?

We couldn't complete your export. Exception thrown while rendering the page 'null' due to exception com.lowagie.text.DocumentException: Invalid font name to the PDF document /data/confluence/home/temp/pdfexport-e71a8700-eb5f-4e46-9360-3c29e88708a6/MPIOB-MPIOB-ModbusAddressTablev5.00.0002-241122-1048.pdf

Karol Krasňan November 28, 2022

Where is the answer? I didnt see any... :(

4 votes
issacfong
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November 21, 2022

I have same problem and here are error msg:

We couldn't complete your export. Exception thrown while rendering the page 'null' due to exception com.lowagie.text.DocumentException: Invalid font name to the PDF document /data/confluence/home/temp/pdfexport-xxxxxxxxx.

Any idea how to fix it?

0 votes
Fanny Toyos November 25, 2022

Hello, I have the same problem, I can't export my page in PDF.
The error code say that my session has expired.

in french : "Votre session a expiré. Vous devez peut-être soumettre de nouveau le formulaire ou charger de nouveau la page."

 

I log out and log in again and this is the same.

Someone can help me please ? :(

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