HTTP ERROR 500 on the Confluence Application Links page

[roghuchi]

Hello there,

I got an Error 500 on the Confluence Application Links page, and I have error logs on /atlassian-confluence.log when I send HTTP request to this link (plugins/servlet/applinks/listApplicationLinks) :

WARN [http-nio-8090-exec-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
ERROR [http-nio-8090-exec-1] [ContainerBase.[Standalone].[localhost].[/]] log Unhandled exception occurred whilst decorating page
ERROR [http-nio-8090-exec-1] [[Standalone].[localhost].[/].[servlet-module-container-servlet]] log Servlet.service() for servlet [servlet-module-container-servlet] in context with path [] threw exception
INFO [http-nio-8090-exec-1] [atlassian.confluence.status.SystemErrorInformationLogger] writeToLog

also when I run setenv.sh I got this error:

Error: Unable to access jarfile /bin/synchrony-proxy-watchdog.jar

How can I solve this problem?Can anyone help?

[Reneesh Kottakkalathil]

@roghuchi 

Welcome to the Community. What has been changed in the environment that is causing the application links to fail? Can you try to access confluence application links page using the base URL, and not using the proxy URL?

[roghuchi]

@Reneesh Kottakkalathil 

thanks. we have not changed the program in the last few months, How can I test it without proxy?

[Reneesh Kottakkalathil]

Using the hostname and port. For example http://<hostnam>:port of your confluence application.

[roghuchi]

I still receive HTTP ERROR 500 

[Reneesh Kottakkalathil]

What is the confluence version? Can you restart confluence, and send me the startup logs?

[roghuchi]

We use the 10.1.2 version also this app is necessary for our company so I cant restart confluence, can you give me a log directory you need for help?

[Reneesh Kottakkalathil]

The latest version of confluence is 7.X.  How did you get the 10.X version?

The logs for the confluence server version is under cofluence_home/logs.

[roghuchi]

Sorry, it was my fault. we upgraded the version to 7.18.1 and the problem exist.

javax.servlet.forward.request_uri: /plugins/servlet/applinks/listApplicationLinks javax.servlet.forward.context_path: javax.servlet.forward.servlet_path: /plugins/servlet javax.servlet.forward.path_info: /applinks/listApplicationLinks javax.servlet.forward.mapping: org.apache.catalina.core.ApplicationMapping$MappingImpl ###### javax.servlet.error.status_code: 500