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My question was marked as SPAM, please help!

Sara Figueroa September 14, 2018

1 answer

1 accepted

1 vote
Answer accepted
Mikael Sandberg
Community Champion
September 14, 2018

@Sara Figueroa I moved your question out of spam. Sometimes the spam filter pick up legitimate posts if they contain code or pictures, it depends on it's mood for the day I guess...

Sara Figueroa September 14, 2018

Thank you!!

Jim September 20, 2018

Hello.

I have the same issue. Should I rather post a new case that my question too was marked as spam, or is it better kept i an existing thread like this since it requires action by a Community Champion as yourself, @Mikael Sandberg?

 

Could you look it up, please?

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Edit-Request-dialog-blocked-by-Resolution-field/qaq-p/895193

Thank You

Jim Persson-Melin
AEC AB, Göteborg

Jim September 20, 2018

I tried to reply to this thread, mentioning my identical problem, but it didn't register.

I wrote another comment in another thread and that time excluded writing a manual signature with my name and company and it seems to work better.

 

My spam-blocked question is here:

https://community.atlassian.com/t5/Jira-Service-Desk-discussions/Dealing-with-non-ticket-issues-that-come-into-Jira-Service-Desk/td-p/881672#U896237

IDK if I would rather post an entirely new question, or if hitchin on an existing thread is better?

 

Thanks!

Mikael Sandberg
Community Champion
September 20, 2018

@Jim I looked and both of your questions are not under the spam quarantine anymore from what I can see.

Jim September 20, 2018

@Mikael Sandberg

You're absolutely right. All my questions and comments posted since yesterday are now public.

I have received no explanation, but I'm satisfied. Thanks for notifying me!

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