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PlantUML not rendering nor saved

Stijn Symons October 13, 2017

- we're running Confluence Cloud

- installed PlantUML addon (addon-com.mxgraph.confluence.plugins.plantuml), currently still in the "try free" program

- on a existing wiki page added a diagram

- added a sequence diargram

- preview renders out fine

- save to page

- no image is rendered on the page (neither after publishing) - see screen belowScreen Shot 2017-10-13 at 11.25.38.png

 

- Devtools has some error messages, iframe ends into an image named "undefined" which does not exist

 

Screen Shot 2017-10-13 at 11.25.30.png

 

- when reopening the plantuml macro modal, all content, diagram name, etc are empty again

- recreating the diagram, with same diagram name, reports an error that the diagram exists in the page

 

Module: addon-com.mxgraph.confluence.plugins.plantuml

1 answer

0 votes
David Benson _draw_io_
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October 13, 2017

Do different browsers work? Is it just you having the problem or everyone?

Stijn Symons October 16, 2017

- Issue is for all our users

- tested on chrome, firefox and safari on mac - all have the same behaviour, in the end it loads an iframe with a /undefined as image

 

Screen Shot 2017-10-16 at 10.29.39.pngScreen Shot 2017-10-16 at 10.26.21.png

David Benson _draw_io_
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October 16, 2017

Could you show me, in the network tab, the requests that returned those 404s please?

Stijn Symons October 16, 2017

below the details of the request call to the actual image. (redacted the cookies)

 

Screen Shot 2017-10-16 at 13.59.30.png

David Benson _draw_io_
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October 17, 2017

You're hitting the saveMacro bug described at https://ecosystem.atlassian.net/browse/CE-1148. Please vote and complain freely.

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