confluence loses response

[shadow.fang]

The confluence deployed by our company will lose response every few days, making it inaccessible, and viewing the logs will show a lot of blockages on the pictures.

I tried to increase the running memory of Toncat and the maximum thread, and also added the "interruptThreadThreshold" attribute to close the blocked thread, but this has no effect, which makes me very frustrated.

I would like to ask how to solve the problem, thank you

ps: Confluence version is 7.0.3, deployed on the company's internal server

[Moses Thomas · Accepted solution]

@shadow.fang  Sorry that you are facing this issue, please provide more detailed logs  in the <confluence_home>/logs/atlassian-confluence.log    to see exactly what could be going wrong.

Kind regards,

Moses

[shadow.fang]

Hello Moses, I have contacted the official support staff, thank you for your reply, he suggested that I close the Atlassian Marketplace and watch for a while