Re-index did not help

[Patrick_Vanhoof]

https://confluence.atlassian.com/confkb/jira-issues-macro-jira-charts-are-not-available-for-your-version-of-jira-777004808.html

Any other suggestions?

[Rob Woodgate · Accepted solution]

Hi Patrick,

I'd like to be more help but if you've re-indexed both applications as suggested then the next step would be to put a support ticket in.

[Patrick_Vanhoof]

I did