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Testing Email works but ...

Deleted user June 3, 2018

I set up my mail sever in confluence to work with gmail, sent myself a testing email and was pleased when it worked. 

Then Monday morning came and I discovered that "Reset Password" doesn't send any emails.

I've checked the users and they have valid emails. Tried resetting my own account and didn't receive the email but "send test email" to my email address through the mail server works. 

Any suggestions? I'm using a docker confluence here, checked the docker logs myconfluence and didn't see anything related to mails.

1 answer

0 votes
thais
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 13, 2018

Hi, Lam Jia Jin,

As we'll need further information such as the email addresses to troubleshoot, I opened a ticket with us at Support that should reach you soon.

Best regards,
Thais

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