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Viewfile macro doesnt work

Sergey Kondakov October 25, 2021

I see icons of documents, but viewfile macros\plugin cant show it. I can download any docs.

I see following error at any doc when I click to show document fuature

viewfile: com.atlassian.confluence.macro.MacroExecutionException: com.atlassian.confluence.macro.MacroExecutionException: The viewfile macro is unable to locate the page "Рабочая документация фаза ТП" in space "ITS"

But document is present. Also with macro doesn't show the list of attachments.

 

5 answers

0 votes
Sergey Kondakov November 1, 2021

When I try to register TT I see that technical support for starter license was stopped.

Kishan Sharma
Community Champion
November 1, 2021

Yes, that is right, more details about it on this link

0 votes
Sergey Kondakov November 1, 2021

Jira working fine at the same server but confluence can't open documents, Looks like viewpdf \ viewexcel and etc can't start. Office Connector is working.

Kishan Sharma
Community Champion
November 1, 2021

There was a bug related to similar error, but not sure if that is affecting your version (7.14.0 which you have selected in this question), you will find a workaround mentioned in it, you can try that to see it works.

0 votes
Sergey Kondakov November 1, 2021

root@dev:/# locale -a
C
C.UTF-8
en_AG
en_AG.utf8
en_AU.utf8
en_BW.utf8
en_CA.utf8
en_DK.utf8
en_GB.utf8
en_HK.utf8
en_IE.utf8
en_IL
en_IL.utf8
en_IN
en_IN.utf8
en_NG
en_NG.utf8
en_NZ.utf8
en_PH.utf8
en_SG.utf8
en_US
en_US.iso88591
en_US.utf8
en_ZA.utf8
en_ZM
en_ZM.utf8
en_ZW.utf8
POSIX
ru_RU.utf8

0 votes
Sergey Kondakov November 1, 2021

LANG=ru_RU.UTF-8
LANGUAGE=
LC_CTYPE="ru_RU.UTF-8"
LC_NUMERIC="ru_RU.UTF-8"
LC_TIME="ru_RU.UTF-8"
LC_COLLATE="ru_RU.UTF-8"
LC_MONETARY="ru_RU.UTF-8"
LC_MESSAGES="ru_RU.UTF-8"
LC_PAPER="ru_RU.UTF-8"
LC_NAME="ru_RU.UTF-8"
LC_ADDRESS="ru_RU.UTF-8"
LC_TELEPHONE="ru_RU.UTF-8"
LC_MEASUREMENT="ru_RU.UTF-8"
LC_IDENTIFICATION="ru_RU.UTF-8"
LC_ALL=

0 votes
Kishan Sharma
Community Champion
October 31, 2021

HI @Sergey Kondakov I suspect it could be due to the encoding issue of russian language characters. If you try to update the page title to english language, does that make any difference ?

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DEPLOYMENT TYPE
SERVER
VERSION
7.14.0
TAGS
atlassian, knowledge sharing, intentional knowledge sharing playbook, loom, confluence, team collaboration, knowledge management, workplace productivity, information silos, documentation best practices, internal communication, knowledge sharing strategies

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