Why when I add html code in a HTML macro can I then not edit the page?

[Richard]

I have a page with text and one HTML macro.

Without the macro the page is fine.

If I place HTML code into the Macro, I can save and it display correctly and works as expected - however if I then go to EDIT the page I get a message telling me the page doesnt exist or I do not have permission to change it.

The page does exist, and I do have access to change it...it only seems to screw up when I add the code....

Below is the code - its a widget from DESK.com (our helpdesk).

<!--If you already have jquery on the page you don't need to insert this script tag-->
<script src="http://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js" type="text/javascript"></script>

<link href="https://d3jyn100am7dxp.cloudfront.net/assets/widget_embed_191.cssgz?1369806731" media="screen" rel="stylesheet" type="text/css" />
<!--If you already have fancybox on the page this script tag should be omitted-->
<script src="https://d3jyn100am7dxp.cloudfront.net/assets/widget_embed_libraries_191.jsgz?1369806731" type="text/javascript"></script>

                        <script>
                                
                                // ********************************************************************************
                                // This needs to be placed in the document body where you want the widget to render
                                // ********************************************************************************
                                
                                new DESK.Widget({ 
                                        version: 1, 
                                        site: 'altodigital.desk.com', 
                                        port: '80', 
                                        type: 'email', 
                                        displayMode: 1,  //0 for popup, 1 for lightbox
                                        features: {  
                                        },  
                                        fields: { 
                                                ticket: { 
                                                        // desc: '',
                                // labels_new: '',
                                // priority: '',
                                // subject: '',
                                // custom_system: '',
                                // custom_due_date: '',
                                // custom_type_of_issue: ''
                                                }, 
                                                interaction: { 
                                                        // email: '',
                                // name: ''
                                                }, 
                                                email: { 
                                                        //subject: '', 
                                                        //body: '' 
                                                }, 
                                                customer: { 
                                                        // company: '',
                                // desc: '',
                                // first_name: '',
                                // last_name: '',
                                // locale_code: '',
                                // title: ''
                                                } 
                                        } 
                                }).render();  
                        </script>

[Richard · Accepted solution]

Ok it seems you have to surround the text in the HTML macro in HTML tags - I assumed that was what the Macro would be doing....

Never mind all sorted now.

[Richard]

Have also tried placing the code in an external HTML file and using the HTML Includes macro to display it. While it does render properly, if I go to 'edit' it, it just acts like its loading the edit page but nothing ever displays.

It must be to do with the above code causing a conflict when in edit mode but not sure what exactly.