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can not link confluence with jira

Ronny Büchner
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September 18, 2018

Confluence 6.11.0
JIRA 7.12.1

This is the output, sorry for german text, but I hope that you understood it anyway:

"Die reziproke Verknüpfung kann nicht erstellt werden

Es war nicht möglich die erforderlichen Informationen von https://jira.esyon.de anzufordern. Die Verknüpfung kann nicht erstellt werden."

 

Next it shows up the message, that the connection is successfully created local but not reciprocal:

"Anwendungsverknüpfung 'Confluence' wurde erfolgreich lokal erstellt, aber die reziproke Verknüpfung nicht. Bitte überprüfen Sie die Konfiguration."

I would be glad for any suggestions.

1 answer

0 votes
Andreas
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September 18, 2018

Hello @Ronny Büchner and Herzlichen Willkommen to the community!

This could can have several possible causes. 

Did you already go through the Application Links Troubleshooting Guide

Maybe something related to the SSL certificates?

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