confluence

[Padmasree P]

how do I setup  https in confluence, I'm trying to install a new instance. I read below link, but it seems to be for confluence which is already set up. please help

https://confluence.atlassian.com/conf610/running-confluence-over-ssl-or-https-952623240.html

[Sid]

@Padmasree P, 

Is this solved? Are you using any proxy/ load balancer in front?

[Nic Brough -Adaptavist-]

Start at https://confluence.atlassian.com/doc/confluence-installation-guide-135681.html

[Padmasree P]

hi Nic,

i have manually installed confluence and I'm able to get the setup wizard when I try with ip:8443. but when I edit server.xml for https , site setup is not coming up with domain name

[Nic Brough -Adaptavist-]

Ok.  What have you done incorrectly in your server.xml?

[Padmasree P]

 Hi Nic, please find below server.xml entry, please help whether I have to correct anything

<Service name="Tomcat-Standalone">
<Connector port="8090" connectionTimeout="20000"
                   maxThreads="48" minSpareThreads="10"
                   enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
                   protocol="org.apache.coyote.http11.Http11NioProtocol"/>

<Connector port="8443" maxHttpHeaderSize="8192"
                   maxThreads="150" minSpareThreads="25"
                   protocol="org.apache.coyote.http11.Http11NioProtocol"
                   enableLookups="false" disableUploadTimeout="true"
                   acceptCount="100" scheme="https" secure="true"
                   clientAuth="false" sslProtocol="TLS" sslEnabledProtocol="TLSv1.2" SSLEnabled="true" URIEncoding="UTF-8" keystoreFile="/confluence.pfx" keystoreType="PKCS12" keystorePass="abcd"/>

[Nic Brough -Adaptavist-]

Oh, hang on, "not coming up with domain name", but it does work when you use the ip address - it's nothing to do with your server.xml, you need to set up your network to name and route the domain correctly.

[Padmasree P]

network mapping(DNS) is already done by the team. if I ping the dns name I'm able to get the correct ip. is my server.xml entry correct or should I edit it.

[Nic Brough -Adaptavist-]

If you can ping, but you can't get to Confluence service, then your networking is blocking the access over that port.  It might also be a firewall on the confluence server.

[Padmasree P]

Hi Nic,

network team confirmed that firewall is opened for the port 8443. is there anything else I should check on.please help

[Nic Brough -Adaptavist-]

The rest of the networking system.  If the service is working on localhost, but not on the hostname, the networking is blocked.  It might not be a firewall.  What is the error message?

[Padmasree P]

we are not getting any error, it just says page cannot be displayed.

[Nic Brough -Adaptavist-]

Ok, so you need to find out what is blocking it on your network.  That error, combined with the fact it works locally, means the network is not letting the traffic through.