no issues found

[Andy Kriger]

This is the view of one of our Confluence users. Where it says No issues found, there is supposed to be a table of issues as inserted by the JIRA macro. Other users can see the list as expected. What might be preventing one user from seeing the list? 

IMG_1784.jpg

IMG_1784.jpg

[Andy Kriger]

This is looking like it may be a combination of mobile device plus not being authenticated against Jira. When tried in a desktop browser, it was necessary to login to JIRA to get the table to display the issues.

[Charles Wells]

Andy, a few things crossed my mind that you may want to check:

• Is there a known glitch for this? Are other users able to see the macro correctly on iPads or iOS devices?
  • (I've come across several open issues with Atlassian for items improperly displaying on the iPad.) 
  • Are the mobile devices all running the same iOS version?
  • Are all users using the same browser?
• Does the confluence log show anything for this page / user?
• Are there any JIRA permission differences for this user as opposed to those who can see the issues displayed in the macro?