Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Remaining time as a percentual of configured SLA

Antônio Duarte
Contributor
October 11, 2022

"Time to resolution" < remaining ("2h") clearly brings issues with less than 2h to reach their breach SLA time.

But how can I get such a filter of issues:

"Time to resolution" < remaining ("30% of its configured SLA time") ?

So, if the configured SLA time is changed for any reason, this JQL will continue bringing me the expected issues, without any needed change in the JQL!

Thanks in advance

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events