Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

UPM update check shows no installed apps (Jira/Confluence)

Reese
Reese
Contributor
November 29, 2023

Both my Jira and Confluence instance shows "no installed apps" when checking app compatibility with any version from the dropdown. FYI are on recent LTS releases (9.4.12, 8.5.3)

 

I believe this was caused by turning on safe mode on both products (in some cases it took 16 minutes to switch on/off).

 

Obviously I have apps installed, how can I get the UPM update check to work normally? Delete plugin state data in the DB table? Any ideas, anyone?

Answer
Watch
Like Be the first to like this
297 views

1 answer

0 votes
Brant Schroeder
Brant Schroeder
Community Champion
April 6, 2024

@Reese it probably is a firewall issue.  Does the UPM have access to the internet?

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.