We have no system administrator in confluence

[Arbit Support]

I am trying to change the oauth settings in jira and confluence to make the knowledgebase work. However, in order to do that you need to be a system administrator.

Unfortunately, we don't seem to have one and without that, you can't get a system administrator.

It's a catch 22...

Help !

Regards

Peter Nielsen

[Nic Brough -Adaptavist- · Accepted solution]

Are you on Cloud or Server?

[Arbit Support]

Server

[Nic Brough -Adaptavist-]

Ok.  It's almost (but not completely) impossible to not have a System Administrator account.  But that does not necessarily mean you have the login for it or even know which account it might be!

https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html covers it though, giving you a temporary sysadmin account (I recommend you use it, get in, make sure you have another account with sysadmin and you can log in as them, and then delete this one!)