admin password reset

[JUNGKEUM SHIN]

hello from Korea. 

we are using confluece(v5.10.8, self-hosted)

at first, tried to login recovery_admin account, but it is not working.

with more searching i found that it is due to the version .

my system version is 5.10.8.

at second, i tried to change password by using SQL. 

i referred to a guide 'Restore Passwords To Recover Admin User Rights'

(https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html)

but it is not working, too. 

when i query the database, i found that credential starts with {PKCS5S2}

could you give me a any advice to solve the problem ??? 

Thanks. 

[Pramodh M · Accepted solution]

Hi @JUNGKEUM SHIN 

Here's a link

https://confluence.atlassian.com/conf59/restore-passwords-to-recover-admin-user-rights-792499440.html

Thanks,

Pramodh