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cannot Create on Confluence after Migration

testdockerhub
Contributor
April 12, 2019

hello,

i migrate my confluence 6.14 to 6.15.1 ,all was done correctly, but now when i click on Create, the page stay on Loading after 2 hours now (screenshot) .

any Auggestion !!create.PNG

2 answers

0 votes
testdockerhub
Contributor
April 13, 2019

hello,

 

thats not a random line from the Log thats what confluence generate once i try to create a new Page.

Nic Brough -Adaptavist-
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April 13, 2019

There's no way we could know that because you did not give us the context.

Anyway, it's not the problem, we need to see the error lines.

testdockerhub
Contributor
April 13, 2019

im not sure if you understand exactly the issue, but thanks for trying to help

testdockerhub
Contributor
April 15, 2019

here is Exactly the Log of the Action :

 

[onprem.confluence.util.UserUtil] getPreferences Falling back to UserDetailsManager settings storage for user XXXX

0 votes
Ed Gaile
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April 12, 2019

Hey dr webtech -

Can you access the atlassian-confluence.log to see if there are any specific errors that are being displayed?  That may help to point you/us in the right direction.

 

-Ed

testdockerhub
Contributor
April 12, 2019

hello @ED  here is the output of this Action on atlassian-confluence.log :

WARN [http-nio-8090-exec-2] [onprem.confluence.util.UserUtil] getPreferences Falling back to UserDetailsManager settings storage

Nic Brough -Adaptavist-
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April 13, 2019

I'm afraid one line of random warning is not the problem.  First, it's a warning, not an error, and secondly, you've randomly guessed at one line.   You'll need to at least find the actual error lines, or give us more of the log so we can try to see what it might be.

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