confluence uat restore from confluence production

Mahendar May 1, 2019

i have 6.10.1 confluence i want to restore my testing machine from production i have taken the production back up file i dropped into /var/atlassian/application-data/comfleunce/restore/ and from conflunce UI the backup&restore from i did restore it show error like 

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 2, 2019

Hello Mahendar,

Thank you for reaching out!

I just want to be sure that you were following the restore process below? 

Can you explain to us the situation surrounding your restore?

  • Are you migrating the instance to a new server?
  • Are you restoring a 6.10.1 backup into a 6.10.1 instance, or are you attempting an upgrade?
  • Is this being restored into an empty instance or are you overwriting data?
  • Can you just confirm the path you dropped the file into? Your path above mentions "comfleunce" instead of "confluence" so I want to make sure it's in the right folder.
  • Could you let us know what error message you're seeing when you try to restore? Please send a screenshot, and include the error messages from the Confluence server logs. You can tail the logs and include the exact lines you see right when you attempt the restore.

Thank you for your help!

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events