edit permission button is disappear

[Hsu Yao Chang]

Dear all, 
We found we have one space which we can not edit permission at the space administration (We can not find the button of edit permission )

 dashboard2.jpg

How can we make the button shown ? Or how can we edit permission of new member by database or other way ? 

Thank you.

dashboard2.jpg

[Hsu Yao Chang]

After I tried, but it can not add new user as shown as below: (we can find user, but we can not add it )

edit permission.jpg

edit permission.jpg

[Steven F Behnke]

Navigate to the proper URL by hand – 

/spaces/editspacepermissions.action?key=SPACE

[Hsu Yao Chang]

Dear Steven, 

Thank you for your reply. After try, the result is as shown as above. We can not add member to setup permission, please kindly help us . 

[Steven F Behnke]

Hi Hsu Yao Chang, you should consider opening a support issue with Atlassian – https://support.atlassian.com

I would imagine that you would be receiving errors in the application log when viewing this page. Can you tail the application log and navigate to this page again to see if any errors show up?

[Michael S]

Hi Hsu Yao Chang,

The button has either been removed for two reasons:

1. The customisations have accidentally hidden it (see: 4.2.6 release notes for an example of the default view)
2. You have a permissions conflict which needs to be resolved - i.e. your admin user doesn't have space admin permissions

Recommendation is to remove the customisation temporarily and see if the edit permission button returns.

Depending on the answer for that, you can then look at fixing the customisation or changing the permissions.

- Michael