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log in problem with Active Directory User

mouzakirou yaya June 17, 2019

Hello 

i have some issue since i synchronised the Active Directory  some times i can log in but most of the time i can neot and all my Group user can not too 

please can u help me to find a solution 

Thanks a lot 

1 answer

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 21, 2019

Hello Mouzakirou!

As I see the situation, you have an intermittent login issue with Confluence. Digging a little, a could find our article about a situation that is pretty similar to yours. Here it is:

I would start by taking a look at this article, Mouzakirou. Also, please allow me to ask a few questions:

  1. Is the Active Directory synchronization working as expected?
  2. Is there some kind of error thrown when you try to login?
  3. Are users from any other group capable of login when this happens?

Looking forward to your reply!

mouzakirou yaya July 5, 2019

1- yes the Active Directory work fine

2-no error contact administrator

3- only the Admin

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