FishEye and Crucible were EOL'd, in OnDemand some time back. There is a FAQ, which covers most aspects behind that change here: https://go-dvcs.atlassian.com/display/EOL/FAQ
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Yes, the link is now out of date since some time has passed since the products were EOL'd in OnDemand
The definitive answer is that FishEye and Crucible are not available in OnDemand
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No I'm afraid you need to install them on your infrastructure. You may want to consider https://bitbucket.org/ offer if you are looking for a cloud solution, perhaps?
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