Bite-sized Learning: How to Streamline Incident Management with JSM Slack ChatOps

[Emma Spickerman]

Hey, Atlassian Community! 👋🏼 Let's start the week with a fresh Bite-sized Learning edition! This time, @Himanshi Gaba is taking us through the Bite-sized Learning:How to Streamline Incident Management with JSM Slack ChatOps. 🚀

Learn how your team can efficiently resolve incidents while collaborating in Slack. @Himanshi Gaba breaks down key roles—including site admin, incident manager, and on-call team member—and demonstrates how to connect Slack to JSM. Plus, automation rules for setting up Slack channels and updating incident statuses are covered, making it even easier to streamline workflows! 

And, of course, what’s Bite-sized Learning without a little extra incentive? 🎉 Earn the Bite-sized Learning: How to Streamline Incident Management with JSM Slack ChatOps Kudos badge as you enhance your skills. ⭐️

Here are the details for how to learn & earn:

1. Watch guest lecturer @Himanshi Gaba's Loom to get you started:
   

2. Pass the short, 4-question quiz below!
   

   Not seeing the quiz? Make sure that you are logged into Community and that you have joined our Kudos program.

By the end of this edition, you'll have a stronger grasp of JSM and Slack configuration for managing incidents effectively. Ready to dive deeper? Check out the full series to keep growing your knowledge! 

Give me more Bite-sized Learning!

Happy learning, and see you in the next installment! 

[Aaron Geister _Trundl_]

This is probably my favorite bite-sized learning!. Thank you again.