Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.
×I have an account with disqus and it had me make one of these
Community moderators have prevented the ability to post new answers.
Hi Robert,
Atlassian Community is a great place for asking question and an exchange of ideas.
I found this quite new "starting guide" pretty useful. In case you want to have a look and do more here in Community - feel free, any time you are welcome!
Cheers,
Daniel
Hi @Robert smith ,
Welcome to the community!
You can start learning JSM from here https://support.atlassian.com/jira-service-management-cloud/docs/get-started-with-jira-service-management/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Robert,
The below awesome article helped me when I came new here, I would like you to read through the same, this will give you many details being new.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This site is meant for community collaboration in using Atlassian tools and applications (www.atlassian.com).
Atlassian is a well known Project & Software Development and Collaboration tools making company. It helps businesses improve their team productivity using their applications across different functional areas aided by plethora of Marketplace apps (marketplace.atlassian.com).
The Atlassian Community (community.atlassian.net) is where anyone using the applications can reach out easily for questions, guidance, discussions, concerns, etc. that need not necessarily need direct Atlassian support. It consists of regular users at all levels, experts, admins and some times, Atlassian personnel helping each other. It's a treasure chest of Atlassian know-how and is very handy for newbies like you.
I hope that helps.
best,
Kris
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Community moderators have prevented the ability to post new answers.
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get the most out of Jira Service Management
Solve customer problems efficiently and deliver outstanding service experiences.
Learning Path
Adopt ITSM practices to deliver exceptional service
Become familiar with the principles and practices that drive ITSM. Then, learn how to configure and use Jira Service Management to implement them.
Atlassian Certified Associate
Jira Service Management Agent Essentials certification
Prove you know what's essential to providing efficient and resolution-focused service in Jira Service Management.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.