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Can anyone help with this error message please?

Caroline McLaughlin
Caroline McLaughlin
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January 13, 2025

I get this is when I am trying to access the Gantt view in Product Discovery. I can access the Overview module with no problem.

Please refer to the following error id: a8b8fc5ae1b40d7d6542cae1d68b101314256cfa2b6d37bcea5de7f92ea917876d701b04367090058fb78b4cfcd7b8214e8c4135d32f841c3c7abaf582bd484c.adb098134d397ec82710e94a782b7710d0bb5b0fb31bcb110a568fb7e7f006db9a6fc54284888624c5ece206bc81419caca49b3e47488b18f52dfa24ad1429ec.3c8ff4e786223a774c9b423be98fe90680e28d21f1a33c81594aaf1415459dbe809d9869b2f440443fe278949f99ca5c5abf4939afa9930870af3822a69677c0.2025-01-13T12:08:05.124294Z

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2025

Okay, we've looked into it and it looks like the problem is not on Jira Product Discovery experience but in the Jira one (ex Jira Work Management) - I would advise you get in touch with Atlassian support with this.

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2025

Hi, I've asked the team to investigate. What were you trying to do on the view? 

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