Can you reject delivery ticket creation without a JPD ticket?

[Christopher Bateson]

Hey,

Is it possible to stop Jira (Delivery) Tickets in specific projects being created without a Jira Product Discovery ticket being connected to it 

Also same question as above but the JPD ticket being from a specific project?

[Mart Postma · Accepted solution]

Hi @Christopher Bateson 

I believe that those permissions are not supported out of the box in JPD and Jira. Depending on your use case, you could always use a work-around such as an automation rule which comments on newly created tickets where no link to a JPD issue was detected. Alternatively, you could also add labels to those issues using automation and then filter for those issues with that specific label to find the issues in Jira which do not have link to a JPD issue.

[Christopher Bateson]

Thanks Mart,

Helpful!

[joachim ramberg]

Good idea @Christopher Bateson , I would like to allow it for e.g. bug and task but not for story and epic.

[Christopher Bateson]

That would be great to be able to select what issue types you can and can't create without a JPD.

I'm just tired of having to build dashboard to audit compliance rather than just taking out the problem through config :)