Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Labels Bug?

Kevin Arvey February 14, 2024

I am noticing in Jira Product Discovery that after I added initial label options for the Labels field that I now can no longer add more fields or delete existing fields. Is this a known limitation or are there instructions to adjust settings to allow for these basic changes? I can add options and edit options for some other fields but Labels is one I cannot.

4 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

2 votes
Answer accepted
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2024

Hello Kevin, 

Do you mean that you cannot add more labels via this panel? Screenshot 2024-02-14 at 19.13.14.png

If it's the case, it is an expected behaviour. Labels field works a bit differently than other select/multi-select fields. To create new options, you need to add them inline, directly from the idea or the list view 

Screenshot 2024-02-14 at 19.17.31.png

Please let me know if you can also not add new labels this way.
We are aware this behavior is not optimal, and we will explore how to improve label fields.

Cheers, 

Hermance 

Dana Chaby
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 18, 2025

Selecting and adding a label using the Chrome Extension to add ideas, doesn't add the label to the new idea on the board.  Does the select label option not work using the Chrome extension? 

 

Thank you. 

SilkeS
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
September 18, 2025

This topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our  Community Guidelines .

Thanks!

0 votes
Kevin Arvey February 26, 2024

@Hermance NDounga Thank you for the explanation! Yes, its inconvenient but workable as is. I just needed to know where to go. How do I edit existing Labels then too?

Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 27, 2024

You cannot edit the string of text of a label, you can only create new ones and delete old ones. 

When you click on the label option you can only edit its formatting. 

Tere Pile
Contributor
February 27, 2024

@Hermance NDounga I may need more coffee, so I'm clear - create in line, delete in line from an idea, but managing the field definitions (edit text, delete a label, or create new) is not an option at this time. correct?  (yuck)

As a use case note: we're 'moving items' and creating new ones, so lesson leaned, delete labels before moving at this point.  :) 

Like Mike likes this
0 votes
karim -Atlassway-
Banned
February 14, 2024

Hi @Kevin Arvey ,

Using  Colored Label Manager  you can define your labels, cleanup and organize them quickly with bulk powerful functionality .

media2 v2.png

More functionality that can help you get the job done.

1. Visualize your labels with at-a-glance quickness to save time and avoid mistake - Make your issues more colorful

2. Edit, rename merge and delete duplicate, misspelled or wrong labels without having to go through each issue

 

Cheers

Karim from Atlassway Team

0 votes
Tere Pile
Contributor
February 14, 2024

noticed same this morning 

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

TAGS
AUG Leaders

Atlassian Community Events