How to enable a form for submitting ideas?

[patryk.x.ryczek]

Hi,

we are having a little trouble configuring the form for ideas. We have enabled the form in the project and in the product.

But we still don't see a button in the bottom right corner to be able to add an idea.

[Tanguy Crusson · Accepted solution]

Hi @patryk.x.ryczek , what is your project access level ? (project settings > access) Open, Limited or Private? 

The people you are sharing with, are you sure they aren't creators in the project? (the best way to check that is: if they can see the blue "create an idea" button in a list view, it means they're creators, so they won't see the form)

[patryk.x.ryczek]

Project access is Open. The person I tested it with saw the blue button although his role looks like this:

 

[Tanguy Crusson]

OK, thanks! I think I know what this is then. During the beta we're not enforcing license checks. You have 2 options:

1. You can make the project access "Limited" and make sure this person has the "Viewer" role (not Member - Member = Creator, we're renaming that)
2. You can make sure the system enforces license checks:

[patryk.x.ryczek]

Thank you very much!

[Tanguy Crusson]

Did it work for you @patryk.x.ryczek ?

[patryk.x.ryczek]

Yes, thank you

[Chris Timms]

Hello, @patryk.x.ryczek ,

I had the same issue in my testing. As Tanguy says, the button is only visible if that user role is a 'contributor'. Creators are expected to continue creating issues the way they have previously. I ended up having to use my test 'regular user' account to see the button show up.

Perhaps some feedback for the future, @Tanguy Crusson is that this button should show up no matter the user role? Sometimes Creators need managed to the same standard of minimum information just like Contributors.

Regards,

-C

[Tanguy Crusson]

Thanks @Chris Timms , we're actually adding a button so you can preview the "contributor" experience, as a creator/admin