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Update project rank not working

Simon December 27, 2023

Hi,

For more than two weeks now, we cannot update our ideas project ranking anymore in Jira Product Discovery (https://ibacloud.atlassian.net/jira/polaris/projects/FEAT/ideas). 

When selecting "Update project rank":

chrome_kRRStUkxmD.png

We systematically get the error "Something went wrong":

chrome_JtOu8H3Xv9.png

Any idea on how to proceed?

Thanks!

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Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 8, 2024

Hi @Simon M thanks for letting us know about this, we're looking in to the bug now.

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Lauren Kish
I'm New Here
I'm New Here
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March 20, 2024

Any updates on fixing this issue? 

Like • Lisa Nanoff likes this
Lauren Kish
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2024

I'm also experiencing this when I try to make any edits to any view - whether that's re-sorting columns, adding fields to certain views. It's happening for any change I am trying to make. 

Like • Lisa Nanoff likes this
Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2024

Hi @Lauren Kish we fixed the previous issues. You may be experiencing a new bug. Could you please send a screen recording of what you're seeing through to me at rswami at atlassian dot com?

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