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Admin account is locked; how do I get in?

mctwf
mctwf January 24, 2024

While assessing and prepping for cloud migration, my admin account to Jira Service Management got locked.  How do I unlock the admin account?

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Florian Bonniec
Florian Bonniec
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January 24, 2024

Hi

 

You could restore the admin account.

Restore Passwords To Recover Admin User Rights | Jira | Atlassian Documentation

 

Regards

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