Anonymize the reporter of an issue

[Robin Compère]

Hi,

I'd like to find an app which allows me to anonymize the reporter of an issue if a previous CF has a value (e.g. CF "Anonymous request" with checkbox).

Do you any solution ?

Kind regards,

Robin

[Olga Videc]

Hello @Robin Compère 

You can use jira automation for this.

When is this CF set, is it set automatically? OR someone sets it?

BR, Olga

[Yevhen Rohovets]

Hello,
For Service desk, you can try to use this plugin https://marketplace.atlassian.com/apps/1219769/vagent-for-service-desk?hosting=server&tab=overview

Also, see to this app https://marketplace.atlassian.com/apps/1219029/user-anonymizer-for-jira-gdpr?hosting=server&tab=overview