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Applicant Entity Cascade

Suporte/SEINT June 13, 2022 edited

Olá suporte da atlassian, gostaria de verificar com você uma situação referente ao meu
Service Desk nas opções de Campos Personalizados.

Ao reivindicar a entidade, gostaria de fazer cascatas, por exemplo:

Nas opções:

Crie um Campo: ''CEJAPRO'' dentro desse campo gostaria de criar subcategorias ou subcampos como exemplos de empresas
''terceiros''

Para entender, siga o anexo de exemplo em nossa licença do Jira.
Contém a cascata com o campo criado e seus subcampos ou subcategorias.

Como posso fazer essa configuração no meu Service Desk? Precisa comprar um aplicativo?

 

Complainant Entity Jira Software Template

Model Complainant Entity Jira Software.png

 

Complainant Entity Jira Service Template

 

Model Complainant Entity Jira Service2.png

 

 

I can't create subcategories in Jira Service

1 answer

0 votes
Suporte/SEINT June 13, 2022 edited

 

Model Complainant Entity Jira Software

Model Complainant Entity Jira Software.png

 

 

Model Complainant Entity Jira Service

Model Complainant Entity Jira Service.png

 

I can't create subcategories in Jira Service

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