Automation Not Linking Created Issues

[NC]

Hi All,

I am having an issue where issues that I have created via the Automation Create Issue are not been linked to the Parent Issue this is creating a reporting nightmare.

Below is the automation setup I have implemented

[Gabriel Senna]

Hi Niel,

For us to better understand the issue, I'm going to need additional information.

• Is just in this project, that you are facing this problem?
• It used to work or it stopped recently?
• Could you please send us an screenshot of the log of the automation?

With this information, I should be able to better help you.

[Gustavo Nunes Batista]

Hey Gabriel,

I'm the original creator of this thread but I found the same issue. To answer your questions:

• It's project wide.
• Can't really tell as it's the first time i'm trying this.
• I'll add the screenshot but it works as the log only validates the conditions. The conditions check out and the automation runs, it creates the new issue but it does not link it.

[Gustavo Nunes Batista]