Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't edit queues since latest update

Willem de Boer June 10, 2018

Since the latest update i can't save queues anymore. I would remove some columns in a queue, but can't save them afterthat.

1 answer

1 accepted

0 votes
Answer accepted
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 11, 2018

Hello, 

Kindly have a look in the atlassian-jira.log for errors.

Willem de Boer June 11, 2018

Not sure if this is what you mean, but this is what i see in the log analyser.

image.png

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 11, 2018

Ah, you are on Cloud. Let s wait until someone from Atlassian comes across your post. There is nothing much to do with Cloud.

Willem de Boer June 11, 2018

No, this is server.

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 11, 2018

Ok, then you have to try to update a queue and open the atlassian-jira.log file at the same time and have a look for errors. The atlassian-jira.log file is situated in the JIRA_HOME in the server, where your Jira instance is installed.

Willem de Boer June 11, 2018
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 11, 2018

Thank you for informing! I am glad you solved the problem.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events