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Change display name conditionally

Boris Kravchenko August 20, 2024

Hi, when working internally with my team in JIRA and Bitbucket, I want my display name to be my full name. However, when using Service Desk, I want the display name to be "Customer Support". 

 

Is there a way to control the display name conditionally?

Thank you. 

1 answer

0 votes
Dave Rosenlund _Trundl_
Community Champion
August 20, 2024

Hi, Boris 👋  I am 95% confident the answer is "no." The 5% comes from wondering if something can be done with the Atlassian APIs, but, alas, when I searched that path, I could not find a solution.

The only workaround I can think of is to create/have two distinct Atlassian IDs 😕

Sorry. Maybe someone more knowledgeable than me will come up with a better answer.

Good luck,

-dave

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