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Display names - Assignee, Reporter, Request Particpants

Dean B
Dean B
Contributor
May 25, 2019

Hi guys,

Is it possible to change the display name for the following in the cloud Servicedesk portal as I am currently setting up JIRA for a medical industry client,

 

1. Assignee to Agent

2. Reporter to Customer or Adviser
3. Request Participants to Insurance Provider
4. Reply to customer to Reply to customer or adviser

Just the display name on the screen, no changes in the functionality.

 

Thanks
Dean

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Jack Brickey
Jack Brickey
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May 25, 2019

They are not configurable. You would have to crack open the code.

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Dean B
Dean B
Contributor
May 25, 2019

Thanks @Jack Brickey Not sure if I want to play around with the code. :)

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