Easy way to change customer portal channel URL to friendly one

Mayssam Ismail July 20, 2018

Dear All, 

i would like to change my customers' channel URL

from 

http://xxxxx.com/servicedesk/customer/portal/1

To

http://xxxxx.com/support 

 

is this possible?

1 answer

0 votes
Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 20, 2018

Mayssam,

What version of JSD are you using?

There's documentation and alternative methods described in the link below.

https://confluence.atlassian.com/jirakb/how-to-customize-customer-portal-url-in-jira-service-desk-server-847755218.html

victor

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events