Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Easy way to change customer portal channel URL to friendly one

Mayssam Ismail
Mayssam Ismail July 20, 2018

Dear All, 

i would like to change my customers' channel URL

from 

http://xxxxx.com/servicedesk/customer/portal/1

To

http://xxxxx.com/support 

 

is this possible?

Answer
Watch
Like Be the first to like this
745 views

1 answer

0 votes
Victor Mutambuki
Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 20, 2018

Mayssam,

What version of JSD are you using?

There's documentation and alternative methods described in the link below.

https://confluence.atlassian.com/jirakb/how-to-customize-customer-portal-url-in-jira-service-desk-server-847755218.html

victor

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events