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Easy way to change customer portal channel URL to friendly one

Mayssam Ismail
Mayssam Ismail July 20, 2018

Dear All, 

i would like to change my customers' channel URL

from 

http://xxxxx.com/servicedesk/customer/portal/1

To

http://xxxxx.com/support 

 

is this possible?

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Victor Mutambuki
Victor Mutambuki
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July 20, 2018

Mayssam,

What version of JSD are you using?

There's documentation and alternative methods described in the link below.

https://confluence.atlassian.com/jirakb/how-to-customize-customer-portal-url-in-jira-service-desk-server-847755218.html

victor

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