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Email Invite - G Suite

Jack Bauer August 2, 2021

Is there a way to disable automatic email invites when I connect G suite? According to the following doc:  

When we create Atlassian accounts for new users during a sync, we automatically email them Atlassian account, product access, and login details.

I just want to sync users for now, as I'm still in the testing/implementation phase.

Thanks for your time.

2 answers

0 votes
jigarpatel October 22, 2021

Any updates on this? I am also looking for this, I don't want to have 350 people in my organization get an email while still configuring and setting up Service Managment. 

0 votes
Jack Brickey
Community Champion
August 2, 2021

There is a switch under Project settings > customer notifications for customer invite. Is that what you’re looking for?

Jack Bauer August 2, 2021

Hey Jack, thanks for your time and response. I disabled the Customer Invite notification under Project Settings, but I'm not entirely sure if that will completely disable the account notifications when I enable the G Suite account sync.

Jack Brickey
Community Champion
August 2, 2021

Understood I’m not 100% sure myself. This might be a question for Atlassian support.

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