Email request for Jira Software Projects

[Senthilkumar]

 Hi All,

I would like to know if it’s possible, for a Jira Software project, to set up the ability to send an email to a certain email address and have it create a ticket specifically for that project.   Like it works for Desktop support or App Support Service desk projects.  I see that they do not give the same options in the project settings that service desk has.

Thank you,

[Meg Holbrook]

I know that there are a few addons specific to this purpose, including the Outlook for JIRA addon, but no native functionality for an email channel. 

Personally, I am using the Zapier 3rd party tool to integrate email and survey monkey surveys with new project issues. 

[Victor Mutambuki]

Senthilkumar,

Have you looked into JIRA Mail Handler?

Victor

[Senthilkumar]

 No Victor. Will check it

[Senthilkumar]

I have already have a POP account, can I used the same account and add a new  JIRA Mail handler to a different project?

Or do I need to create a new POP account for any new project?

Please advice.