We would like our customers to be able to see these formatting options in the Description field on the customer facing ticket in JIRA Service desk. How can we have these displayed?
Hi, @rae edwards , as I know, it is no way to do this:
https://jira.atlassian.com/browse/JSDSERVER-4957
https://jira.atlassian.com/browse/JSDCLOUD-4957
You can vote for this feature.
Bugga. Voted. Using a plugin now to achieve this but it would be better if these suggestions were incorporated into JSD rather than a plugin.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
test
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@rae edwards - Which plugin are you using to achieve the description field formatting?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.