Google connections doesn't work for incoming mail configuration

Stefano Colagiacomo
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February 14, 2023

Hello I m trying to connect a gmail mailbox in incoming mail with Jira, but I receive an error when i try to test the connection:

I think to insert all correct data in the configuration:

 

Protocol  POP
Host Namepop.gmail.com
POP / IMAP Port
995
Timeout (ms)
10000
Usernametest
Authentication method Password (basic authentication)            

 

Like Username I insert google name, I tried also with the mail, I insert the gmail psw, I think that everything is correct, I tried also with IMAP protocol but I receive always the same error:

Unfortunately no connection was possible. Review the errors below and rectify:

  • AuthenticationFailedException: Read timed out


So I can't understand what I wrong.

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