Not able to generate bindings in JIRA using Salesforce connector

Akshat Jain
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 23, 2021

Dear All,

I am using the ServiceRocket Salesforce connector (trial version) to connect Salesforce (sales cloud) to JIRA Core.

All settings are done and API token is also generated and is set in Salesforce.

Now the final step where in we have to generate the Bindings that I am not able to create.

I choose the JIRA project to be linked and the Connection and press "Add" button but the new binding is not generated.

 

3 answers

1 vote
Kevin Lew [ServiceRocket]
Atlassian Partner
August 23, 2021

Hi @Akshat Jain,

Could you please ensure you have the Administer Projects permission for the Jira project that you trying to add to the bindings?

0 votes
Cyril Egan December 8, 2024

Worked for me also - Thank you

0 votes
Akshat Jain
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2021

Thanks a lot @Kevin Lew [ServiceRocket] . Your suggestion worked.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events