In the Jira Service Desk portal, I have an autocomplete field that will populate other read-only fields. I then have another read-only field that will generate a positive or negative response based on the result of one of the read-only fields.
I would like to prevent users from creating an issue (maybe by greying out the create button?) if a read-only field displays a specific value.
Ideally, I would like to do it before the user click on "create" but I don't know if it's possible (maybe with ScriptRunner?). If not possible, I am happy to check the value with a validator and return an error, but I am not sure how to do both.
Thanks.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.