How do I get all records from Service Desk

[William Pettersson]

I have a Help Desk that I created and I want a export of all the records.  When I do the export I only get the last 1,000 records.  Is there a limitation to this?  Thanks

[Jack Brickey · Accepted solution]

you have to perform 1000 at a time unfortunately. The demand created on the DB can be quite high otherwise. This might help - export-more-than-1000-issues-to-excel-from-issue-navigator-in-jira-cloud

[Deniz Oğuz - The Starware]

Yes there is a limitation but you can adjust it if you are a Jira administrator. Please check these steps: https://confluence.atlassian.com/jirakb/exporting-a-filter-result-containing-more-than-1000-issues-191500982.html