This question is not aimed at how many request types are displayed in a group by the customer, rather how many request types I can access as an administrator for editing purposes.
I have a group in my IT Service Desk portal called 'Routine Changes'. As I went to edit a request, it had fallen off the bottom of the queue so I suspect that this list can only display a max number of requests (I counted 99).
Can someone confirm if this is correct and if I can increase the number of requests I can add to a group to configure.
Workaround is to create a new group and move them there, but I need to add more Routine Change requests.
